New Scheduling for 2024
Emily is excited to announce the switch to a new, in-house scheduling system for 2024!
Please read below for details and the switch from MindBody Online, the new app, waitlist updates, and cancelation/rescheduling updates.
CLASSPASS MEMBERS:
The scheduling platform shift will take place on January 1. ClassPass should reflect the updated schedule by the end of the first week of January. If you would like to take a class and don't see it listed on your ClassPass site, feel free to schedule a drop-in class or take advantage of our Unlimited Month Membership for unlimited classes for one month.
MindBody Online will continue through December 31, 2023
Please continue to use MindBody Online for scheduling classes and Pilates sessions through December 31, 2023.
Memberships, class cards, and sessions purchased through MindBody Online will NOT be able to be transferred to the new system.
Any remaining balance of a non-expired purchase will be refunded to your card on file.
Expired sessions will not be refunded.
December 1: Memberships and Class Cards available for 2024
Beginning December 1, you may begin purchasing memberships, class cards, and sessions for 2024.
You will use the website or new app (read more below) to book sessions and classes for January.
In the new system, you will be able to select the start date for your membership.
If you are starting to book your classes and sessions for January, be sure to SELECT YOUR START DATE for January 1 (or your preferred start date after January 1) at checkout.
New App Available
A new app unique to Freeman Pilates is available! Keep all your classes and sessions organized, stay up to date with announcements, and join class waitlists.
JOINING A CLASS WAITLIST WILL ONLY BE AVAILABLE THROUGH THE APP
Download the app below or read more about the here.
Use code PAUSE3 for Freeman Pilates:
(for QR code open this page on a desktop)
Join us on mobile!
Download the Fit by Wix app and join “Freeman Pilates” to easily stay updated on the go.
Why make such a big switch?
Watching the studio and class schedule grow over the last 3 years in the new location has been very exciting for Emily Freeman and her team of instructors. Emily's goal has always been to provide a supportive environment for individuals to learn more about their bodies and what strength and wellness means to them.
This new website platform and app will allow Emily to expand the studio into a more supportive, educational space with online programs, courses, and blog posts. This will enable clients to continue building on the concepts learned inside the Pause Studio at home, work, and throughout the day.
Cancelation and Rescheduling Policy Update
The new website platform allows for a differentiation between cancellations and rescheduling - which is great for continuing your Pilates practice while life may throw some schedule changes your way. The new policy for cancelation and rescheduling will be:
Group Classes
Cancelation of a class can be made up to 24 hours before the class start time through the website or app. Rescheduling of a class through the website can be made up to 6 hours before the class start time for a single drop in class purchase. Rescheduling is currently not available for pricing plan scheduling or purchases. Any cancelation or rescheduling outside of these time frames will result in the loss of that class, no refund will be available.
*rescheduling is only available through the website portal at this time
Private sessions
Cancelations or rescheduling a session are welcome up to 24 hours before the session. Any cancellation within 24 hours will result in a cancellation fee of 60% the session purchase cost. This will show as a 40% refund to your method of payment. Cancellation refunds will be issued within one week of cancellation date within studio office hours.